FAQ
1. How long does shipping take?
We offer multiple shipping options for customers in the United States:
- Express Shipping (3–6 business days): $20
- Free Shipping (7–14 business days): $0
- Free Standard Shipping (7–14 business days): $10
Delivery times may vary slightly depending on your location and order volume.
2. Do you offer free shipping?
Yes! We offer FREE Shipping (7–14 business days) on eligible orders.
3. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email.
You can use it to monitor your package in real time.
4. What payment methods do you accept?
We accept all major payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other secure checkout options available at checkout
5. What if I receive a damaged or wrong item?
We’ve got you covered. If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right.
6. Can I change or cancel my order?
Orders can be modified or canceled within 12 hours of placing them. After that, processing may have already started.
7. Are your bags durable?
Absolutely. Our bags are made from high-quality materials designed for daily use — lightweight, water-resistant, and built to last.
8. Who are your products for?
Our crossbody bags are perfect for:
- Streetwear lovers
- Travelers
- Festival-goers
- Anyone who wants style + convenience